Enhancement of Youth Case Management with Peer Support and Indigenous Cultural Engagement

The Alex

Enhancement of Youth Case Management with Peer Support and Indigenous Cultural Engagement

The project aims to deliver a culturally adapted model of their case management programming to provide support to Indigenous Youth. The project will engage with Indigenous Elders to provide more cultural supports and teachings, and plan to add a peer support model to their project framework. The case management and peer support the project provides aims to increase identity, connection to traditional culture, spirituality, and support healing in Indigenous Youth. This Integrated Youth Services Hub supports youth by developing individualized care plans and monitoring of the attainment of service goals. Beyond one-to-one support the program also provides a safe and supportive place for youth ages 12-24 to get health, mental health and social care from a trustworthy multidisciplinary team of doctors, nurses, mental health therapists and social workers. The project also provides outreach, skills training, advocacy, group programming and referrals to external supports.  

Lead organization: The Alexandra Community Health Centre

Providing support to Indigenous youth through a culturally adapted model of case management programming.


Indigenous youth and young people 12-24 years of age.



The case management and peer support the project aims to increase:

  • Identity
  • Connection to traditional culture
  • Spirituality and healing in Indigenous Youth


Indigenous Cultural engagement and Peer Support:

  1. Contract Elders to provide more Indigenous cultural supports and teachings.
  2. Add two peer support workers, one of whom is Indigenous, to the existing case management team.



  • Community

Implementation sites

  • Multidisciplinary Community Health Centre, Calgary, Alberta


  • One third of youth accessing case management program are Indigenous
  • Limited Indigenous supports available to young people was identified as a serious gap in a mental health needs assessment conducted by The Alex in 2021


In the words of the project team members

“With introducing Indigenous and cultural supports to the Alex, it gives young people a sense of belonging and identity in recognizing their people in this space… which establishes that relationship of trust and value.”

Key protective factors

  • Cultural connectedness and identity
  • Supportive relationships in the community
  • Access to health and support services
  • Healthy relationships with peers

Key approaches

  • Case management
  • Culturally safe






Judy McQuaig






The Alex

Public Health Agency of Canada news release